Shipping And Returns


For all orders, processing times range from 1 to 3 business days before an order ships.  Additional time may be required during promotional periods and holidays.  You will receive an email with tracking information once your order has shipped.

Please be advised that we cannot make any changes to the shipping address once an order has shipped.  Additionally, we do not ship to P.O. Boxes.


Our fulfillment process begins immediately after an order is received, so we are unable to accommodate cancellation requests.  All confirmed orders will be subject to our standard return policy.

In the event that an item becomes unavailable, or there is a price error or mistake within a listing, The Sneaker Mansion reserves the right to cancel your order or items within your order at any time.  We will provide a full refund, back to your original form of payment.  You will be notified via email of any orders or items we cannot fulfill and have refunded.


Due to the nature of our business we do not provide refunds after the product is purchased.

Please make sure that you've carefully read product description before making a purchase as All Sales are Final!

Refunds are only processed based on fulfillment errors, such as incorrectly priced items or a inventory error.


Due to the nature of our business, we are not able to offer exchanges. Please make sure that you've carefully read product description before making a purchase.


Please feel free to contact us if you have any questions contact us.